
Operations in the four states came together under one name with the launch of Lumo Energy in 2010. Soon after, they expanded into the other eastern Australian states with South Australia Electricity, Queensland Electricity and New South Wales Electricity. Lumo Energy began operating as an electricity and gas retailer in Victoria in 2002 under the name Victoria Electricity. Gas is also available to Victorian residents. Lumo Energy serves almost 1 Million Residential and Business customers in Victoria, New South Wales, South Australia, and Queensland in partnership with Red Energy. Lumo Energy is an Australian energy retailer owned by Snowy Hydro, one of Australia’s largest and oldest renewable energy generators. **TrustPilot score correct as of 25 August, 2021.Is Lumo Energy the best choice for electricity?
#Lumo energy professional#
Check with a financial professional before making any decisions. This guide is opinion only and should not be taken as financial advice. Switch and save with Compare Club in less than two minutes – it’s 100% free. With so many energy suppliers it makes sense to shop around, particularly if you’re spending more time working from home. Lumo Energy offers MyAccount, an app to help customers manage their account. Off-peak generally applies from 11pm to 7am (Citipower Victoria) and 1am to 6am (SA Power Networks).

What time does Lumo Energy consider off-peak? To find out the latest offers, compare with us to see how much you could save. Lumo Energy will often have discounts available. An energy company will do a credit check to ensure that you won’t default on your bills if they were to offer you an energy plan. Lumo Energy is classified by the Australian Energy Regulator as a Tier 1 energy provider as it is combined with Red Energy. Is Lumo Energy a Tier 1 or Tier 2 energy retailer? Switch to Lumo Energy in minutesĬompare now or call us on 1300 836 816. Does Lumo Energy have good customer service?ġ,693 (4%) of Lumo Energy customers made complaints in 2020-21.Īt the time of writing, they have a TrustPilot score of 2.3/5**.
#Lumo energy plus#
When you sign up for an eligible Lumo Plus or Lumo Movers electricity plan, you’ll receive $20 in Bonus Lumo Rewards™ Credits. The Lumo Rewards™ program offers 4,500 discounts with hundreds of popular retailers for residents and small businesses in South Australia. To avoid large bills, you can spread your payments with EvenPay®, where set amounts are regularly deducted by direct debit. Pay your bill online, by direct debit, by phone, BPAY, mail or in person at Australia Post or Centrelink. If your small business meets these requirements, you can reach out to one of Lumo Energy’s consultants. In order to benefit from a Lumo Energy business plan, you first need to be qualified as a small business.Ī small business in Victoria needs to use 40MWh for electricity and less than or equal to 1TJ for gas annually.Ī small business in South Australia needs to use 160MWh for electricity and less than or equal to 1TJ for gas annually. $15 Lumo Rewards Credits for each electricity bill paid on time, if you’re registered to Lumo Rewards $20 Bonus Lumo Rewards credits when you choose energy No lock-in contract for electricity and/or gasĪ flexible electricity and/or gas plan for people who want rewards for paying on time. Lumo Value (VIC)Īn electricity and/or gas plan for people who want reliable energy at the lowest cost.įixed-term contracts for long-term predictabilityĪ flexible electricity and/or gas plan for people who plan on moving house. Their prices change regularly, so make sure you compare policies to see if you’re getting a good deal before switching providers. Lumo Energy offers four residential plans with a range of prices, member benefits and discounts. South Australia – 8 cents per kW hour3 What residential energy plans does Lumo Energy offer? Lumo Energy offers a solar feed-in tariff on all residential electricity plans. Keep in mind GreenPower currently costs an estimated 4 to 8 cents per kWh on top of the standard rate – that’s around $1 a day for an average household2. Lumo Energy offers two GreenPower plans for residential and business customers in SA and one in VIC. Lumo Energy is owned by Snowy Hydro Limited, one of Australia’s largest renewable energy generators. Award-winning customer service for 10 years, recognised by Canstar Blue and Roy MorganĪ great rewards program with discounts through hundreds of Australian retailersĬOMPARE & SAVE Does Lumo Energy offer green energy?
